Lyceum Labs turns family communication and staff knowledge into structured, human-approved support workflows for attendance and inclusion. Around the MIS, not instead of it.
MIS-agnostic by design — built for trusts with mixed systems.
Barriers, actions, and evidence in one continuous loop — staff approve every step.
Designed for UK school teams
The attendance and inclusion challenge is not a marginal issue
persistent absence rate in England
DfE 2024/25
pupils identified with SEN in England
DfE 2024/25
of pupils have an EHC plan
DfE 2024/25
[01] The gap
Schools don’t lack attendance data. They lack time, coordination and clean evidence around the pupils who need support. The questions that matter live between the systems.
Questions schools can’t easily answer today
Voicemail · SMS · email · sticky notes · staff memory · CPOMS · MIS
[02] The platform
Lyceum Labs is the family-operations layer around your MIS — capturing context, coordinating support and evidencing action without adding another admin burden.
Every channel, one queue.
Voicemail, SMS, email, web forms, parent app, staff mobile notes — captured, transcribed, translated, and triaged in one unified workspace.
The right person, safely.
A policy-aware layer that checks every contact against your school’s rules — before a single message goes out.
From unexplained to understood.
The operational heart of attendance work — every case in one place, with the right escalation path attached.
Attendance is the first signal.
A cross-cutting layer that connects attendance to support — turning every case into structured barrier evidence and ISP-ready drafts.
One chronology for the work around the pupil.
A single, time-ordered view of every contact, intervention, note, meeting, draft and approval — linked to MIS, CPOMS, and Provision Map records.
Capture corridor notes, home-visit summaries and meeting actions on the move — synced to the case timeline.
Generate staff-approved packs for attendance meetings, SEND reviews, governor reports and trust oversight — drawn from the work already done.
[03] See the system think
Watch one parent message travel through capture, understanding, routing and evidence — with staff approving every consequential step. No autonomous safeguarding. No automatic MIS write-back.
Scenario
A morning voicemail
A parent leaves a voicemail in Arabic saying her son Yusuf is refusing school because he feels anxious and has been crying every morning. She mentions older boys won’t leave him alone. He’s on SEN support.
“لا يريد أن يذهب إلى المدرسة…”
“He doesn’t want to go to school. He says the older boys won’t leave him alone. He’s been crying every morning.”
Human-approved AI · staff sign off every consequential action
[04] For schools
Lyceum Labs is built around the people who do the work — not just the leaders who buy the software. Every role gets the view they need.
Executive Head
Their reality
“Attendance is a leadership issue — but the operational mess sits below the dashboard.”
What we deliver
A safer operating system for the family-contact and evidence work that happens before a register mark becomes an intervention.
Director of Operations
Their reality
“Cross-school inconsistency, duplicated systems, no real visibility into action.”
What we deliver
Standardise attendance and inclusion casework across schools without forcing everyone into a new MIS.
SENCO
Their reality
“Rising SEND demand, fragmented evidence, support-plan workload.”
What we deliver
Turn attendance concerns and family conversations into structured barrier evidence and support-plan drafts.
Attendance Officer
Their reality
“Morning chaos, missed calls, repeat chasing, incomplete reasons, manual spreadsheets.”
What we deliver
A single work queue for family contact, absence reasons, call summaries and escalation — with AI doing the tedious capture.
Family Support
Their reality
“Mobile work, home visits, meetings — notes scattered across systems.”
What we deliver
Capture notes on mobile, see the full family-contact timeline, and hand off safely to attendance, SEND or safeguarding.
Trust Risk Lead
Their reality
“AI safety, data protection, auditability, safeguarding handoff.”
What we deliver
Human-approved AI with role-based access, retention controls, audit trails and DPIA support. No unsupervised pupil-facing assistant.
[05] What changes
Persistent absence has many external causes. What schools can control is the operational response — and that’s what we measure.
Family contact stops falling through the cracks
Voicemail, SMS, email and parent-app responses all land in one inbox — none missed, none forgotten on a sticky note.
AI captures the conversation as it happens. Staff approve a draft instead of starting from a blank page.
Every contact, attempt, note and decision is on the case timeline — automatically, in chronological order.
Barriers identified before they harden into PA
Illness, anxiety, transport, bullying, unmet SEND, caring responsibilities — extracted from what families actually say.
SEN · EHCP · FSM · EAL overlays mean attendance officers see the cohort context the moment a case opens.
Cases are routed to attendance, pastoral, SEND or safeguarding based on your school’s policy — not on who happens to pick up the phone.
Audit trails that build themselves
Barrier patterns, family voice, interventions tried and outcomes — already drawn from the work.
Attendance and inclusion data become a draft Individual Support Plan brief, clearly marked for staff approval.
A standardised evidence trail across schools — visible to the central team without chasing emails.
Pilot offers
We price for learning velocity, not maximum revenue. Annual contracts follow once we have proof together.
Single-school design pilot
6–8 weeks
£2,500–£5,000
One attendance workflow plus the inclusion lens. Prove daily value, capture testimonial.
MAT mini-pilot
Recommended2–3 schools
£8,000–£15,000
Central dashboard, shared configuration, cross-school visibility. Prove trust-wide standardisation.
Strategic design partner
5–10 schools
£20,000–£40,000
Roadmap influence, integration support, central reporting. Prove MAT platform potential.
Annual contracts after pilot proof: primary school £4k–£8k, secondary £8k–£15k, MAT £30k–£100k+ depending on school count and modules. Pricing is benchmarked against staff time, evidence quality and trust-wide standardisation — not voicemail transcription.
[06] Trust & safety
We took a deliberate position: schools — and the families they serve — deserve AI that is governed, scoped and accountable. Here’s what that means in practice.
AI drafts, summarises, routes and recommends. Staff approve. Every consequential action passes through a human before it happens.
Lyceum Labs sits around your MIS as the system of work. We read what we need; we write nothing without explicit staff approval.
We capture what parents and carers actually say — including in their preferred language — not just the absence code that gets ticked.
If staff are doing the work, the evidence trail should build itself. No double-entry, no scramble before a meeting.
Operational safeguards
Customer data is not used to train foundation models. Encrypted in transit and at rest. Granular retention policies. Full DPIA support pack included.
Same-day multi-channel follow-up, supportive scripts that uncover barriers, weekly attendance-band tracking, and FSM/SEND/EHCP cohort analysis — exactly what DfE, Ofsted and RISE hub leads expect to see.
The AI never makes a safeguarding judgement. Any KCSIE keyword, ambiguous response or disclosure is flagged immediately to the DSL. Out-of-hours concerns trigger a clear escalation path, not an automated reply.
Sibling disambiguation, separated-family flags, do-not-contact enforcement, voicemail-safe mode for shared numbers, and language preference — checked before a single message goes out.
[07] Evidence pack
Every contact, decision, intervention and family reply becomes part of an exportable, staff-approved evidence pack — for the meetings that matter most.
Evidence pack
Individual Support Plan brief — draft
Pupil
Yusuf Khaled
Year 7 · SEN support
Period
Autumn term, weeks 1–14
14 family contacts · 8 unique barriers
§ Barriers identified
§ Family voice (verbatim)
“He doesn’t want to go to school. The older boys won’t leave him alone. He’s been crying every morning.” — Mrs Khaled, voicemail · 08:42
“If you can meet me at reception with him, he says he can do it tomorrow.” — Mrs Khaled, follow-up call · 11:42
§ Provision tried this term
§ Suggested next steps · editable
Generated automatically · staff signed off · audit trail attached
3 / 3
Persistent and severe absence breakdowns by cohort — FSM, SEN, EHCP, year group — pre-assembled with the family contact and barrier history behind every case.
A coherent picture of what was tried, when, by whom, and what families actually said. The exact narrative RISE leads ask for.
Cross-school casework patterns, unresolved family contact, vulnerable cohort signals — exportable for trust boards and governing bodies.
Barriers identified, provision tried, parent voice captured, intended outcomes — drafted as an editable Individual Support Plan brief, ready for staff approval.
Attendance and inclusion evidence consolidated against the pupil’s plan, with timelines and family input clearly attributed.
A clean, structured timeline of contact attempts, responses, interventions and routing decisions when cases need to leave the school.
[08] Pilot rollout
We’d rather earn trust slowly than launch fast. Each stage adds capability only after the previous one has been validated by your team.
MIS connection, contact policy setup, attendance workflow configuration, role mapping. Governance and DPIA pack delivered before any live work.
A single year group goes live. Family contact arrives in one inbox. Staff approve every AI draft, route and code suggestion — full human-in-the-loop.
Barrier capture, SEN/EHCP overlays, pastoral routing and ISP-ready evidence packs go live. SENCO and DSL sign off on the workflows that touch their teams.
All year groups, mobile staff app rollout, central trust reporting and cross-school casework visibility. The system becomes the operational backbone.
FAQ
We expect schools and trusts to scrutinise AI vendors. Here are the answers to the hard questions.
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We’re onboarding a select group of UK schools and multi-academy trusts for our 2026 pilot programme — single-school designs through to strategic MAT partnerships.